Returns & Exchanges

At SONGMICS HOME, we want you to love your space, which is why we offer a 30-day return policy for items in their original packaging. We are committed to ensuring your satisfaction with every furniture piece and home accessory you purchase.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and the reason for return to receive a Return Authorization and the correct warehouse address.

• 2.
  Prepare the Package

  Carefully disassemble the item if necessary and pack it securely in its original box, ensuring all hardware and assembly instructions are included.

• 3.
  Ship the Item

  Affix the provided shipping label to the outside of the box and drop it off at the designated carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item and confirms its condition, we will issue a full refund to your original payment method within 5-7 business days.