Frequently Asked Questions

Everything you need to know about your SONGMICS HOME experience.

How long does shipping typically take?

Most orders are processed within 1-2 business days. Depending on your location, standard shipping usually takes 3 to 7 business days to arrive.

What is your return policy for home furniture?

We offer a 30-day return policy on all items. Products must be returned in their original packaging and in unassembled condition to be eligible for a full refund.

Are your products covered by a warranty?

Yes, all SONGMICS HOME products come with a standard 2-year warranty covering manufacturing defects and hardware issues under normal domestic use.

Do I need special tools to assemble the furniture?

Most of our products include the necessary assembly tools and clear, step-by-step instructions. For larger items, a standard screwdriver or power drill may be helpful but is often not required.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger home purchases.